Customer Experencies
Frequently Asked Questions
We ship all orders with Australia Post. Place your order before 11pm and it will be dispatched the same day with free tracked shipping. You’ll receive your order quickly and without any extra costs — shipping is always free!
Not completely happy with your order? No worries! You can easily return it within 30 days of receiving it, with a 100% return guarantee if it doesn’t fit or isn’t quite right. We make sure the process is smooth and hassle-free, so you’ve got nothing to stress about.
Our clothing fits true to the size chart. Every product includes its own size guide, so you can easily pick the right size and know it’ll fit properly. All our items fit normally, so you can simply choose your usual size—just like with any other brand.
Got a question or need some advice? Don’t hesitate to get in touch — we’re here to help.
Email: info@harperlanemelbourne.com
Mon–Fri: 9:00am – 5:00pm
Sat–Sun: 10:00am – 5:00pm



