Privacy Policy

Section 1 – What do we do with your data?

When you purchase something from our store, we collect the personal information you provide to us, such as your name, address, and email address, as part of the buying and selling process.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails regarding our store, new products, and other updates.

Section 2 – Consent

How can I give my consent? When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to us collecting and using that information for that specific reason only.

If we ask for your personal information for another reason, such as marketing, we will either directly ask for your explicit consent or offer you the opportunity to withdraw your consent.

How can I withdraw my consent? If, after giving us your consent, you change your mind, you can withdraw your consent at any time regarding the collection, use, or disclosure of your information by contacting us at info@harperlanemelbourne.com

Section 3 – Disclosure

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

Section 4 – Shopify

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored in Shopify's databases and in the general Shopify application. It is kept on a secure server protected by a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. This information is encrypted using the PCI-DSS (Payment Card Industry Data Security Standard). Your purchase transaction data is kept only as long as necessary to complete your order, and then it is deleted.

The PCI-DSS standards guarantee the security of credit card data processing by our store and our service providers. For more information, please consult Shopify's Terms and Conditions or their Privacy Policy.

Section 5 – Services provided by third parties

In general, the third-party providers used by our company only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways, have their own privacy policies regarding the information we need to provide to them for your purchase transactions.

We recommend that you read their policies to understand how your information will be processed.

It is important to note that some service providers may be located in a jurisdiction different from yours or ours. Therefore, if you conduct a transaction involving a third-party provider, your information may be subject to the laws of the jurisdiction where that provider or its facilities are located.

Once you leave our online store or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our site's Terms and Conditions.

Links: When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

Section 6 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you provide us with your credit card details, they are encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional recognized industry standards.

Section 7 – Cookies

Like many websites, we use cookies. For more information about the ones used by Shopify, please visit: https://www.shopify.com/legal/cookies.

Cookies help us operate and improve our website and services (e.g., remembering your preferences, analytics, optimizing the user experience). Third-party partners may also place cookies to personalize services, products, and advertisements.

Disabling cookies: Most browsers automatically accept cookies, but you can delete or block them in your settings. Please note that this may affect the proper functioning of certain features of our site.

Section 8 – Changes to this Privacy Policy

We reserve the right to modify this policy at any time, so please review it regularly. Changes will take effect immediately upon posting on the website.

If our company is acquired or merges with another, your information may be transferred to the new owners so that we can continue to sell you products.

Contact

Company name: LvanBeek
Chamber of Commerce (KvK): 87304929
VAT number: NL004391248B36
Trading name: Harper Lane Melbourne
Email: info@Harperlanemelbourne.com
Phone: +31 6 44683777

Need help? We're always happy to assist.

Customer service hours:
Monday to Friday: 5:00 pm – 4:00 am (AEST)
Saturday: 5:00 pm – 2:00 am (AEST)