Privacy Policy

This Privacy Policy applies to all services provided by Harper Lane Melbourne, located at Harper Lane 39, and reachable via info@harperlanemelbourne.com.
We value your trust, respect your privacy, and ensure that all personal information you share with us is handled with the highest level of confidentiality and care.

1. Information We Collect

We collect personal data that you provide when placing an order, creating an account, or interacting with our website. This may include:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device details

  • Behavior and activity on our website

This information helps us provide a smooth and reliable shopping experience.

2. Purpose of Data Processing

We use your personal information for the following purposes:

  • Processing and shipping your orders

  • Providing customer service and support

  • Sending order updates and relevant notifications

  • Improving our website, services, and overall user experience

  • Fraud prevention and secure payment processing

Our goal is to make your experience seamless while protecting your data every step of the way.

3. Sharing Your Information

We only share your data with third parties when strictly necessary, such as:

  • Payment service providers

  • Shipping and logistics partners

  • IT and analytics services

  • Legal authorities when required by law

These parties are required to follow strict privacy and data-protection standards.

4. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Data that is no longer needed will be securely deleted.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Support marketing and personalization efforts

You can adjust your cookie preferences through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Object to data processing

  • Request data portability

To exercise any of these rights, please contact us at:
info@harperlanemelbourne.com

We respond to all privacy-related requests as quickly as possible.

7. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Business Name: Harper Lane Melbourne
Email: info@harperlanemelbourne.com

We are committed to protecting your privacy and ensuring transparency in how we handle your data.