At Harper Lane Melbourne, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery procedures.

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1. Order Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive an email containing your tracking information.

During peak seasons, processing times may be slightly extended.

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2. Shipping Time

Estimated delivery time: 3–7 business days, depending on your location.

Please note:

• Delivery times may vary due to customs inspections, international transit delays, or high-volume periods.

• In some regions, rural areas may experience slightly longer delivery times.

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3. Shipping Method & Origin

All orders are shipped directly from our supplier in China.
This ensures consistent stock availability and fast handling times.

Depending on your country, customs duties or import taxes may apply. These charges are the customer’s responsibility.

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4. Shipping Costs

Shipping fees are calculated at checkout based on:

• Destination country

• Package weight

• Selected shipping method

All costs are clearly displayed before completing your purchase.

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5. Responsibility During Delivery

To keep things transparent:

• If tracking information shows that your package has been delivered, the responsibility lies with the customer.

• Please double-check your shipping address before completing your order.

• Address errors must be reported within 24 hours after placing your order.

We recommend always tracking your shipment to stay updated on its status.

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6. Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us at:
info@harperlanemelbourne.com