Payment Policy

Payment Policy

At Harper Lane Melbourne, we offer a variety of secure payment methods to ensure a smooth and reliable checkout experience.
Please note: available payment options may differ depending on the customer’s country or region. Customers are responsible for checking which payment methods are accessible in their area.

1. Accepted Payment Methods

Depending on your location, you may be able to pay using:

  • Credit & Debit Card (Visa, Mastercard)

  • Apple pay

  • Google pay

Not all methods are available worldwide due to regional restrictions and platform limitations.

2. Payment Security

Your security is our priority.
All payments are processed through a secure SSL-encrypted connection, ensuring your data is protected at all times.

  • We do not store your payment information on our servers.

  • All payment handling is managed by trusted third-party payment providers.

3. Payment Processing

Orders are only processed once the payment has been successfully completed.
If a payment fails or is declined, the order will not be created or shipped.

In rare cases, additional verification may be required to prevent fraud.

4. Refunds

If you are entitled to a refund—for example, after a return has been approved—your refund will be processed:

  • Within 14 days after the returned item has been received and inspected

  • Via the original payment method used at checkout

Refund times may vary depending on your bank or payment provider.

5. Contact Us

For any questions regarding payments, feel free to reach out to us at:
info@harperlanemelbourne.com

We’re here to assist you with any billing or payment concerns.